STUDENTS GRIEVANCE CELL

Students Grievance Cell:

The main aim of the Students Grievance Cell is to preserve a positive and unprejudiced educational environment, to foster a responsive and accountable attitude among all teaching staff, non-teaching staff and student-teachers of the institution.

The objectives of the Students Grievance Cell are:
a. To maintain a harmonious relationship between student-teachers and staff.
b. To foster an atmosphere in which student-teachers may voice their complaints without fear of prejudice or persecution.
c. To support student-teachers who have been deprived of the services offered by the college, for which s/he is entitled.
d. To coordinate between students and pedagogies/ sections to redress the grievances.
e. To ensure effective solution to the student-teachers' grievances with an impartial and fair approach.

Students Grievance Procedure:

Student-teachers who want to remain anonymous, can write their grievances and their suggestions for improving the Academics / Administration of the College and drop them off in the Suggestion / Complaint Box that has been installed in the ground floor (near the stairways). OR
An aggrieved student-teacher can submit his/her complaint in writing to his/her mentor who shall resolve the grievance within two days. If the mentor is not able to resolve this grievance, s/he shall forward it to the Chairperson & the Coordinator of the Students Grievance Cell.
OR
The student-teachers can email to principalkibc@rediffmail.com .
OR
Student-teachers can also directly approach the Principal to disclose their grievances.
The Chairperson shall attempt to resolve the grievance within a week of the receipt of the complaint and action taken report from the mentor or the complaints box.
lf the student-teacher is dissatisfied with the solution, the grievance can be further taken to the notice of the Sccrctary of the College for his guidance.

Grievance Redressal Mechanism:

Once the complaint has been received, the Chairperson shall convene a meeting with the members within 2 days of receiving the complaint to take necessary actions as per the urgency and significance of the issue. The cell will endorse all the facts and figures and the solution/final decision to the grievance will be posted within a week or two from the day of the receipt of complaint.